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Skype (12/23) Server 當機無法連線/服務中斷無法上線
Type(Type) 2010/12/23 12:51

出處:http://www.skype.com/intl/en-us/StatusUpdate/http://www.bbc.co.uk/news/technology-12064394

Skype (12/23) Server 當機服務中斷無法上線

SKYPE 今日當機。Earlier today, we noticed that the number of people online on Skype was falling, which wasn’t typical or expected, so we began to investigate.今日稍早(約 12/23 08:00 台灣時間),我們注意到 Skype 的線上使用者突然急遽下降,這並非在預期之中,所以我們開始調查這個問題。Skype isn’t a network like a conventional phone or IM network – instead, it relies on millions of individual connections between computers and phones to keep things up and running. Some of these computers are what we call ‘supernodes’ – they act a bit like phone directories for Skype. If you want to talk to someone, and your Skype app can’t find them immediately (for example, because they’re connecting from a different location or from a different device) your computer or phone will first try to find a supernode to figure out how to reach them.因為 Skype 不是傳統的即時通或者電話,他仰賴數百萬的電腦與電話維持連線,這些電腦我們稱之為 SUperNodes(超級節點),有點像是「Skype 的電話簿」Under normal circumstances, there are a large number of supernodes available. Unfortunately, today, many of them were taken offline by a problem affecting some versions of Skype. As Skype relies on being able to maintain contact with supernodes, it may appear offline for some of you.正常狀況下,會有為數不少的 SuerpNodes 可用,但是很不幸的,今天因為某些版本相容的問題,這些超級節點都當機了。從使用者的角度來看,就是「無法連線 Skype」What are we doing to help? Our engineers are creating new ‘mega-supernodes’ as fast as they can, which should gradually return things to normal. This may take a few hours, and we sincerely apologise for the disruption to your conversations. Some features, like group video calling, may take longer to return to normal.我們的工程師正在儘速建立新的「巨型超級節點」這將會有助於讓連線逐漸恢復正常,也許需要好幾個小時我們誠摯的為服務中斷感到抱歉。有一些進階的功能如「群體視訊」,也許需要更多的時間來復原。Stay tuned to @skype on Twitter for the latest updates on the situation – and many thanks for your continued patience in the meantime.各位可以到Skype 的 Twiiter 來追蹤最新消息。感謝各位的耐心等候。


Type(Type) 2010/12/23 22:18

Skype 斷線最新的更新

簡單摘要:1. 問題的原因大概知道了,工程師正努力修復。2. 相關修復補救已經逐漸生效,大概 500~1000 萬個使用者已經可以順利登入,且逐漸增加 (平常至少約 1600 萬人 online)3. 目前無法告訴那些還無法登入的使用者確切可登入的時間,只能說會逐漸改善。4. Skype 企業型(付費產品) Skype Connect 在此次事件不受影響。5. Skype 員工也很仰賴 Skype,我們可以了解各位的痛苦,謝謝各位耐心等候,最新修復進度可到 http://twitter.com/skype




An update on the downtime which has been affecting many of you around the world: the ability of one Skype user to find another relies on what we call ‘supernodes’, and yesterday, a number of these failed due to a software issue, which we’ve now identified. Our engineers are working to resolve the problem.Millions of you are already reporting that you can now sign in to Skype normally, and we estimate that there are already almost 5 million people online. As a guide, this is around 30% of what we’d expect at this time of day – and that number is increasing all the time. Unfortunately, it’s not possible for us to predict on an individual level when you’ll be able to sign in again, and we thank you for your patience in the meantime.It’s worth noting that our enterprise product, Skype Connect , is working normally, though Skype Manager and our other web-based functions will continue to stay offline for a little longer. Additionally, features like group video calling will take longer to return to normal.We’re sincerely sorry for this disruption - like you, all of us at Skype rely on Skype every day. We understand just how important Skype is to your friendships, family, and work, and so are particularly aware of the impact of rare problems like this. We’re working hard to restore full functionality to the Skype software, and hope to have more information to share soon. You can also follow @skype on Twitter for further updates.


Type(Type) 2010/12/24 09:26

現在應該穩定, 80% online + CEO 說明影片

有計劃會提供一些補償禮券之類的。http://blogs.skype.com/en/2010/12/update_on_downtime_from_ceo.html?cm_mmc=PXTW|0700_B6-_-downtime-20101223-3_


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